FAQ's

You will need to have your card verified by a cinema manager in any one of our locations who will then connect it to your loyalty account. 

Once this is complete, you will be able to purchase tickets online and on our app with the discount.

For the free yearly birthday ticket, you will need to have visited any of our locations at least twice before and have used your loyalty card at both visits for it to be valid.

Once you have reached the criteria, on your birthday the free yearly birthday ticket icon will be clickable and able to purchase the ticket for free online, the app, or at concession in any of our cinemas.

CinemaCity offers a range of unique cinematic experiences, including our immersive IMAX theaters, luxurious VIP Class with full-recliners and dine-in service, exclusive AZUL Licensed Cinema & Bar, the unique Cinemacity Arthouse for independent films, the premium Cinemacity+ Cinema with advanced visuals and sound, and the grand Cinemacity XXL with the largest screen in Abu Dhabi.

Simply select your preferred location from the dropdown menu on our Experiences page to see a detailed list of available cinema experiences and features specific to that venue.

Yes, you can easily book tickets for any of our cinema experiences through our website. Just visit the Movies section, select your movie, choose your desired experience, and follow the booking instructions.

Getting your favourite snacks and drinks delivered right to your seat is a breeze at Cinemacity, crafted for your convenience and comfort. 

1. Simply scan the QR code at your seat to explore our menu. Choose your favourites, order, and pay with our easy mobile service – all without missing a moment of the movie.
2. Our VIP guests can enjoy the luxury of summoning a personal waiter with just the press of a button. Sit back, relax, and let us serve you at your seat.
3. Prefer to order ahead? Visit our kiosks before stepping into the cinema, and we’ll bring your order to you fresh and ready as soon as it’s prepared. 

Our Arthouse Cinema is dedicated to showcasing independent, festival-winning, and foreign language films in a sophisticated setting, offering a chic interior design and comfortable recliners for a unique movie-going experience.

Cinemacity+ Cinema elevates your movie experience with state-of-the-art laser projection screens and Dolby ATMOS Surround sound, ensuring every film is presented in spectacular visual and audio quality.

Absolutely! Our Private Cinema is available for hire, perfect for parties, special events, or private viewings. Contact our events team for more information and to discuss your requirements.